• Frequently Asked Questions


Frequently Asked Questions

How much commission do I have to pay?

Yahmee does not charge any commission for sellers or customers.  It is free to use.

How to use the Yahmee Home Cook Interface

How do I log in to my seller account?

1.   Open your browser.  Go to the webpage:  https://yahmee.co.uk/restaurant

2.   In the login screen, put your username and password that was sent to you by the support@yahmee.com.  

Note: You need to register your home kitchen with the Food Standards Agency

How does this platform work?

It works like a takeaway. But you cook the food in your kitchen. 

1.  You list your food online by logging in your Yahmee seller account  (https://yahmee.co.uk/restaurant/login). You put the food menu, picture, description and the price.

2.   When someone orders, you will be notified via SMS and through the website message.

3.   Then you will cook the food. We recommend that you have ingredients in your house so that you do not have to buy anymore.

4.   After you finish cooking, you contact us through SMS or through the website, and we can deliver the food for you to the customer.

There is no fee or commission that you will pay for each sale that you make.

Can I decide the price of the dishes by myself?

You decide the prices of your dishes.  And you need to also put the delivery charge which should be 4 GBP.

How long before the customers can they request the order?

You can specify how long you need to prepare the food.  Just put in the food description the 'Preparation Time'  so that the customers can know when they can expect it.

Why doesn't my home cook log in work?

You may be logging in with your customer account details. Customer and home cook accounts are separate. A username and password for a customer account may not necessarily be the same as the home cook account.

How do I Register with the Food Standards Agency?

Registering with the Food Standards Agency is free and it takes about 10 minutes.  You can register in this website:  https://www.gov.uk/food-business-registration


What do you need to start a food business from home?

To operate as a home-based business or caterer, you’ll need to register your business and get licensed to sell food to the public. Here’s a step-by-step guide to registering your catering company.

Apply for food business registration

If you want to sell food in the UK, you need to apply for food business registration through the government website. This is free but needs to be done at least 28 days before you plan on selling food to the public. You can be imprisoned for up to two years if you’re caught without one, so make sure you register in plenty of time.

Set up as a sole trader or limited company

If you’ll be running a solo operation, you’ll need to register as a sole trader — take a look at the government’s guide to setting up as a sole trader to find out how. If you’ll have employees straight off the bat, you’ll have to incorporate as a limited company instead, which you can do on the government website. This costs £12 and is usually completed within 24 hours.

How to register for a Yahmee Seller Account?

Just fill out your details in the Seller registration webpage.  This will send us an application for a seller account.  We will require you to be registered for business in that area.

You can follow the procedures below to register as a home food business in the UK.   We can provide you assistance in registering for a home food business.  Just email suport@yahmee.com.

After we have checked the necessary requirements, we will send you a username and password that you can use to login to the Restaurant Admin webpage.  This is where you will post the food that you will sell in your online store.

Learn how to safely manage food

A crucial part of staying in line with health and safety regulations is safely managing food. Read this commercial food storage and safety guide to get up to speed on the best practices, and stock up on food storage containers so you have everything you need to store and transport your food in accordance with the regulations. You’re also required to clearly label all your food and ingredients, so be sure to pick up these wholesale food labels too. You’d also be well advised to read this advice on colour-coding in a commercial kitchen, which will help prevent cross-contamination.

Get your food safety qualifications

You and all your staff will also need Level 2 food safety qualifications to sell food to the public. The Chartered Institute of Environmental Health and the Nationwide Caterers Association (NCASS) run day-long food safety courses that cost around £100 per person. It’s illegal to prepare food commercially without this qualification, so make sure you and all your staff earn their stripes before you open for business.

Keep detailed records

You also need to keep a written record of all your food and ingredients suppliers. Each entry should include:

  • the supplier’s name and address,
  • the date you accepted the delivery, and
  • the contents of the delivery.

It’s also important to keep all the invoices and receipts for any food you buy for your business, whether it’s come directly from a supplier or you picked it up from the supermarket. If there is a safety issue with any food you serve, this will help you track down the offending supplier.

Get the right fire-fighting equipment

Lastly, as a business you’re required to have the correct fire-fighting equipment on-site at all times. Find out what you need to provide on the government website.


In summary, you’re ready to trade as a catering business when:

  • you’re registered as a food business,
  • you’re set up as a sole trader or limited company,
  • an environmental health office has inspected and approved your premises,
  • you’ve brushed up on the General Food Laws,
  • you and any staff have Level 2 food safety qualifications,
  • you keep detailed records of all your food and ingredients suppliers, and
  • you have the necessary fire-fighting equipment on-site.

Investing in the right equipment for your catering business

The beauty of starting a catering business from home is that there are very few upfront costs, as you already have all the equipment you need in your existing kitchen. However, as your operation grows, you’re going to need to invest in bigger and better kit to keep up with demand.

Once you’ve set up your catering business, your kitchen is going to be used a lot more. When you’re cooking multiple dishes a day (and sometimes at once), you can quickly run out of utensils if you don’t stock up at the start of your journey. Make sure to get multiples of all the tools you’re going to use most often from these ranges of wholesale chef’s kitchen utensils and wholesale cookware. If your menus are going to include homemade cakes and pies, you’ll find what you need in this collection of wholesale pastry and baking equipment too.

One of the first things you should upgrade is your collection of kitchen knives. You’re going to use these for hours every day, and only a top-quality blade is going to stand up to professional use. The earlier you upgrade your knives with a set from this range of professional kitchen knives, the longer you’ll reap the benefits from a truly top-shelf blade, which will help you speed through prep.

When you run your business from home, it can be hard to separate your work life from your home life. It’s therefore a good idea to invest in some chef’s clothing you can wear as a uniform: taking it off will signal the end of the workday and help you switch off from work.

As your business grows, you might struggle to meet demand with consumer-grade appliances. When the time comes, it’s a good idea to invest in upgrades from this range of wholesale commercial cooking equipment, which includes everything you need to take your kitchen to the next level. As the orders keep coming in, you can cut prep times with these commercial food preparation equipment and keep up with the dishwashing with these commercial dishwashers, while you’ll also need these wholesale refrigeration equipment to safely store all your food and ingredients.

Follow the advice we’ve laid out in this guide and you’ll be sure to get off to the best possible start with your home catering business. As your business grows and the time comes to invest in bigger and better appliances and equipment, be sure to shop these wholesale kitchen supplies and commercial catering equipment, where you’ll find the perfect upgrades at great prices.1111111111111111

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